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Unified Search

Mosaic's unified search makes it possible to find anything in under 50ms across email, tasks, docs, call transcripts, agents, and files.

Starter documentation. Features and account details may differ from this deployment.

Search is the easiest way to find specific files in Mosaic. When using search for multiple terms, use quotations for an exact match. Otherwise, the default is to independently match terms in a document.

Use the / shortcut to open up search or the cmd+k menu to search by name.

Open Type to limit results to one kind of Block, such as channels, documents, tasks, or email.

To further narrow search results, combine your keywords with an @mention of a specific person.

Search covers more than titles: document bodies, email threads, channel messages, call transcripts, and file contents are all indexed. You can also ask an agent to find things for you; agents use the same index.

Filtering by tags

Open the filter menu and select the Tags chip to narrow results to items carrying specific tags. Once you've selected two or more tags, a match-mode toggle appears on the chip:

  • Any — return items that have any of the selected tags. This is the default.
  • All — return items that have every selected tag.

Use All to zero in on the intersection of several tags (for example, everything tagged both urgent and finance), and Any to cast a wider net across related tags.

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